Privacy statement Axuda Insurance BV

May 25, 2018

Your privacy is of great importance for Axuda Insurance BV. We therefore comply with the privacy law. This means that your data is safe with us and that we always use it properly. In this privacy statement we explain what we do with the website www.axudainsurance.com  and with information that we learn about you.

If you have questions, or want to know exactly what we keep track of you, please contact Axuda Insurance BV.
 

Statistics and profiling 
We keep statistics on the use of our website, but this is always done anonymously. With these statistics, we improve our website to, for example, only show relevant information. We can combine your personal data with you to learn more about you. Of course we will respect your privacy at all times. If you do not want this, you can always report this to us.

For this we use your telephone number, e-mail address, IP address and name and address details. We do this on the basis of your consent. We keep this information for one year.
 

Contact Form 
With the contact form you can ask us questions or make requests.

For this we use your e-mail address, IP address, telephone number and name and address details. We do this on the basis of your consent. We keep this information until we are sure that you are satisfied with our response and six months thereafter. This way we can easily access the information in subsequent questions. We can also train our customer service to be even better.
 

Location data 
Sometimes it is necessary for our website www.axudainsurance.com to find out where you are. We then ask separately whether we should know this and only if you give permission, we will receive this information.

For this service we use the navigation and location software on your phone, tablet or computer. We have no control over what the creators of this software (such as Google Maps) do with it. Always read their privacy statements.
 

Provision to other companies or institutions 
With the exception of the aforementioned partners, we will not, under any circumstances, provide your personal data to other companies or institutions, unless we are legally obliged to do so (for example, if the police require this if there is a suspicion of a crime).

Social media buttons are included in our website. With this, the administrators of these services collect your personal data. 


Cookies 
Our website uses cookies. Cookies are small files where we can store information so that you do not have to enter it all the time. But we can also see that you are visiting us again.When you visit our website for the first time, we present a notification with an explanation about cookies. Hereby we will ask for your agreement for the use of these cookies.

You can disable the placing of cookies via your browser, but some things on our website will not work properly. We have made agreements about the use of cookies with other companies that place cookies. However, we do not have complete control over what they themselves do with the cookies. Read their privacy statements.
 

Security 
Security of personal data is of great importance to us. To protect your privacy, we take the following measures:

  • Access to personal data is protected by a user name and password. We use secure connections (Secure Sockets Layer or SSL) that protects all information between you and our website when you enter personal data. We keep logs of all requests for personal data.

Changes to this privacy statement 
When our website changes, we must of course also adjust the privacy statement. Always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.
 

Access, change and delete your data 
If you have questions or want to know what personal information we have about you, you can always contact us. See the contact details below .

You have the following rights:

  • get an explanation about what personal data we have and what we do with it
  • insight into the exact personal data we have
  • letting correcting errors
  • the removal of outdated personal data
  • withdrawal of consent
  • object to a particular use

Make sure you always state clearly who you are, so that we can be sure that we do not modify or delete data from the wrong person.
 

To file a complaint 
If you feel that we are not helping you in the right way, you have the right to file a complaint with the Dutch Data Protection Authority.
 

Contact details 
Axuda Insurance BV 
Rijksweg 10
6095 NB Baexem (Netherlands) 
info@axudainsurance.com
+31 (0)475 741 664